You can return or exchange items within 14 days of receiving your order within the territory of Ukraine. All return shipping costs are covered by the customer.
Unfortunately, we are currently unable to offer returns or exchanges outside of Ukraine due to the following reasons:
1. Consumer protection laws vary from country to country.
2. In Ukraine, we use an automated return system: all return parcels are checked at the post office for proper condition and full set of items.
If a return is sent from abroad and the item is not in its original condition or is missing parts, we will not be able to process the return or issue a refund. In this case, you will not receive your item or your money back.
Thank you for your understanding!